At X LLC, we aim to provide a clear and reliable shipping experience for our customers. This Shipping Policy applies to orders placed on xyz.com and shipped within the United States.
1. Shipping Coverage
We currently ship orders within the United States only.
2. Order Processing Time
Orders are typically processed within 1–3 business days.
Orders are processed Monday through Friday, excluding holidays.
Our daily order cutoff time is 5:00 PM MST. Orders placed after this time will be processed on the next business day.
3. Transit Time
After an order has been processed and shipped, delivery typically takes 2–7 business days.
Total estimated delivery time is 3–10 business days from the date the order is placed.
Delivery times are estimates only and may vary depending on carrier operations, destination, weather, holidays, or other factors outside our control.
4. Ship-From Location
Orders are shipped from our U.S. fulfillment facility:
[address]
5. Shipping Rates
Shipping rates are based on the order value and the number of items in the order.
Free Shipping:
Orders under $95.00 USD:
The final shipping charge will always be displayed at checkout before payment is completed.
6. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information, if available.
You can also track your order anytime on our Order Tracking page.
7. Incorrect or Undeliverable Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
X LLC is not responsible for delays, failed delivery, or additional costs caused by incorrect, incomplete, or undeliverable shipping information provided by the customer.
If an order is returned due to an incorrect or undeliverable address, we may offer reshipment after the customer provides an updated address and pays any applicable reshipping cost.
8. Delays
While we work hard to ship and deliver orders within the estimated timeframe, delays may happen due to:
We appreciate your understanding in these situations.
9. Multiple Shipping Addresses
We currently ship to one address per order. If you want items sent to multiple addresses, please place separate orders.
10. Contact Us
If you have any questions about shipping or delivery, please contact us:
X LLC
Business Address:
Email: [email protected]
Phone:
Hours: Monday – Friday, 9:00 AM – 5:00 PM (MST)
Contact Page: https://xyz.com/contact-us